Contact Us

FAQs


Q.

What is Sparkle?

 

 

Immerse yourself in the story of A Christmas Carol like you never have before as our magnificent illuminated lanterns guide you through Dickens Village. Walk through and under and around our magnificent lanterns, each piece intricately designed and re-image the story of Scrooge. By the sheer size and beauty of our intricately designed lanterns, we will be sure to capture your imagination from every angle.

After strolling with Scrooge, dance your way back to Nashville in true country style with thousands of sparkling lights, country tunes and our six story LED Christmas Trees! Surprises are definitely in store for you!
Put some Sparkle in your step, start a new family tradition and celebrate the Christmas season on the beautiful grounds of Fontanel Nashville!

 

Q.

Is this outdoors?

 

 

It sure is! Our displays are along a paved path on the Fontanel grounds.

 

Q.

How much are tickets?

 

 

Ticket prices vary depending on the time you choose and when you buy. HINT: the earlier you purchase the better the price.

Kids 3-12 are eligible for kids tickets.

 

Q.

Can I buy tickets at the door?

 

 

Yes, advanced tickets are not required.

 

Q.

Do my children need tickets?

 

 

Children 2 and under are free. Everyone else will need a ticket.

 

Q.

How much is parking?

 

 

Parking is free!

 

Q.

Are tickets refundable?

 

 

No, but you can give your ticket(s) to a friend!

 

Q.

Can I change my time slot?

 

 

Unfortunately no, but you can give your ticket(s) to a friend.

 

Q.

Do I have to bring my ticket to the event?

 

 

Yes, all tickets will be scanned upon your arrival. We can scan your ticket via mobile phone or a printed ticket.

 

Q.

The name on the registration/ticket doesn’t match the attendee. Is that okay?

 

 

Yes, each ticket has a QR code that can only be scanned in once.

 

Q.

Is it wheelchair accessible?

 

 

Yes!

 

Q.

What happens if it rains?

 

 

We are rain or shine but if there is a severe weather event, we will notify you on a different night you can come.

 

Q.

Why do I have to select a time slot when purchasing?

 

 

We only allow a certain number of people to enter the trail at one time so there are limited number of tickets for each time listed.

 

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*Please note that your prizes and activities will not be shared between programs within our VIP network.

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